Digital Payments
Dispute Management Solution
The Dispute Management Solution is an end-to-end platform that streamlines the lifecycle of payment disputes, chargebacks, and reversals across multiple payment rails, including A2A transfers, QR payments, card transactions, and cross-border flows. By consolidating dispute initiation, tracking, evidence submission, resolution, and settlement into a single intuitive system, it ensures speed, transparency, and fairness.
Automated workflows, clear communication, and regulatory compliance reduce operational costs and risks while enhancing customer confidence and satisfaction. More than just resolving disputes, the solution transforms a potential pain point into a value-added service that strengthens trust and long-term relationships.