On August 14, Dhaka became the stage for one of the most forward-looking conversations in banking. Bankers’ Meet 2025, hosted by Filps in association with City Bank, Prime Bank, and AB Bank, brought together senior executives and leaders from Bangladesh’s financial sector to explore what the future of banking could look like in a world reshaped by AI, data, and customer-first innovation.
This wasn’t just an event, it was a space for collaboration, dialogue, and bold thinking about the next decades of financial services.
Event highlight: Brett King on Bank 5.0
A highlight of the evening was a keynote by Brett King, globally recognized futurist, international bestselling author, and one of the most influential voices in banking.
King challenged the audience to look beyond today’s systems, making note of how emerging customer technologies like AI and smart wearables could define new ways in which customers interact with banking and financial services.
He also touched on climate, and how what climate impact might mean for livelihood of millions in the near future - calling upon bankers and their roles in being a part of the solution.
Importantly, King pointed out how Bangladesh has a unique opportunity: to leapfrog legacy models and build digital-first institutions ready for the next era of finance.
Watch the keynote here: Keynote - Brett King at Bankers’ Meet 2025, Bangladesh
Showcasing what’s possible
At the event, Filps showcased some of its latest technologies, including digital lending platforms and digital customer onboarding solutions. These weren’t abstract demos, they were solutions designed to help banks deliver faster, smarter, more accessible services that keep the customer at the center.
Partnerships announced
Bankers’ Meet 2025 was also the backdrop for two major announcements:
City Bank will work with Filps to reimagine its flagship CityTouch digital banking platform, integrating next-generation AI capabilities to deliver a more seamless customer experience.
Hear from Mr. Masrur Mashrur Arefin, MD & CEO of City Bank PLC about his thoughts on the partnership here: City Bank CEO Mashrur Arefin on Filps Partnership to Transform Citytouch Digital Banking
AB Bank and Filps will partner to roll out nano loans, expanding access to finance for more Bangladeshis and reinforcing the push toward inclusive banking.
Mr. Syed Mizanur Rahman, MD and CEO of AB Bank PLC. shares his perspectives on how banking is changing in the region, and what this partnership is going to bring to AB Bank: AB Bank CEO Syed Mizanur Rahman on Digital Banking & Nano Loans with Filps in Bangladesh
These partnerships signal a broader shift in how Bangladeshi financial institutions are embracing customer-centered innovation - one that brings solutions such as those from Filps to forward thinking banks to deliver customer-centered experiences.
Tushar Hasan, Country Manager for Bangladesh at Filps L.T.D, noted:
“Our focus is to forge deep, enduring relationships with financial institutions, aligning our solutions with their strategic ambitions.”
A collective commitment
The evening underscored a simple truth: the future of banking in Bangladesh will be shaped by collaboration, bold ideas, and shared purpose.
Mashrur Arefin, Chairman of the Association of Bankers Bangladesh (ABB), summed it up:
“The insights shared at Bankers’ Meet 2025 reinforce the urgency for tech-driven innovation and deeper financial inclusion, ensuring that banking in Bangladesh is ready to meet the needs of the next decade.”
Filps CEO Biswas Dhakal closed the event with a reminder of why Filps is here:
“Filps brings to Bangladesh a powerful combination of proven technology and deep operating expertise built over years of success in emerging markets. We are here for the long haul, and we are committed to partnering with banks, regulators, and industry stakeholders to accelerate digital transformation and deliver customer-first innovation at scale.”
Looking ahead
Beyond just a gathering, Bankers’ Meet 2025 marked a beginning. From discussions of AI and sustainability to announcements that redefine how banking services will reach customers, the event set the tone for what’s next: a banking sector in Bangladesh that is global-ready, digitally advanced, and customer-first.