Fraud Management
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Protect the channels your customers use every day

From online and mobile banking to cards, account-based payments, and ecosystem-connected services, flxshield helps banks strengthen payment security, reduce losses, improve control, and protect trust without adding unnecessary friction.

Unified digital trust infrastructure; Built from real ecosystem experience

flxshield is designed to give banks one configurable control layer across customer journeys, payments, cards, alerts, and investigations. As a digital trust infrastructure, it enables banks to grow digital channels, deploy risk scoring, and protect customers from account takeover, beneficiary fraud, CNP fraud, scams, and operational control breakdowns. Through this unified approach, fraud teams can investigate faster, reduce false positives, and demonstrate stronger governance to Risk, Compliance, Audit, and regulators.

60+

Partner BFIs

20M+

Customers

1M+

Merchants

Stronger channel protection

Monitor login, device, beneficiary, payment, and session risk across online and mobile banking.

Card protection and e-commerce defense

Add configurable controls for CNP fraud, e-commerce, refund abuse, and cross-border spend anomalies.

Faster investigations

Give analysts one case and alert workbench with evidence, SLAs, and audit trails.

Visible governance

Support Risk, Operations, Compliance, and Audit through role-based access, reporting, maker-checker, and full traceability.

Device, login, and session anomaly protection

Protect online and mobile banking channels through device, login, session, beneficiary, and channel behavior controls. The module monitors active sessions in real time to stop account takeover (ATO) and credential stuffing before transactions can occur.

Debit, credit, and card protection controls

Protect debit, credit, CNP fraud, e-commerce, and scheme-connected card activity. The module delivers card protection for payment transaction flows, flagging suspicious card spend, velocity attacks, and refund abuse patterns.

Account-based transfer and transfer-risk monitoring

Monitor beneficiary changes, account-based transfers, high-value payments, and suspicious transfer behavior. The module guards against social engineering scams and unauthorized push payments at the point of initiation.

Unified alert, case, and dispute management engine

Manage alerts, investigations, escalations, dashboards, and board/audit reporting. The module provides fraud analysts with a single compliance-ready case workspace to streamline dispute management and secure evidence management.

Watchlist and sanction screening integrations

Add watchlist, sanctions, suspicious-pattern, and reportability hooks into the operational risk flow. The module enables real-time compliance checks against PEP lists and sanction databases without introducing payment processing lag.

Open API and partner channel protection

Protect open APIs, partner channels, and ecosystem-connected services from misuse and abnormal behavior. The module monitors partner API keys and aggregator connections to prevent session hijacking and credential exploitation.

Platform Capabilities

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Flexible Deployment Options

Support secure on-prem deployment, private cloud, or hybrid models to comply with local data residency and sovereignty mandates.

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Open Integration Layer

Connect to transaction systems, core platforms, and digital channels via APIs, real-time events, and batch feeds.

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Unified Risk Operations

Manage alerts, cases, evidence, SLAs, and governance workflows from a single compliance-ready investigator workspace.

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Configurable Governance

Enforce maker-checker processes and role-based permissions to maintain clear audit trails for internal and external reviews.

Choose the path that matches your operating model

Banks do not need to replace their core systems to start. flxshield can be deployed around existing channels and transaction flows through APIs, event feeds, batch interfaces, and role-based operational tooling. Typical first steps include a strategy workshop, use-case prioritization, targeted connector setup, and phased rollout by channel or business line.

Choose the path that matches your operating model - Featured Image

Frequently Asked Questions

Yes. flxshield deploys around existing channels and transaction systems using APIs, event feeds, batch interfaces, and operational tools, avoiding core system replacement.

Yes. flxshield is modular by design. You can deploy the controls you need now and activate additional modules as your risk landscape and operating model change.

Yes. Designed for national sovereignty and regulatory data residency requirements, flxshield supports on-prem deployment, private cloud, hybrid, and managed-service configurations.

Risk operations are managed through a unified alert and case manager with evidence lockers, SLA tracking, and audit trails. Role-based access and maker-checker workflows support compliance and board reporting.

Yes. flxshield supports multi-level visibility. While central scheme-level and participant-level monitoring are typically managed at the network or switch layer, individual banks maintain independent visibility and control over their own participant and merchant transactions.